The Top 10 Questions Answered in October

Before you call… here are the Top 10 support answers for October:

#1 Attendance Topics
Sending student attendance reports to parents via mail merge? Calculating attendance totals for the report card?
For help with attendance mail merge here
To transfer attendance totals to the report card click here

#2 EWS Topics
Configuring EWS for the new school year or setting up the EWS for the first time? Ready to roll EWS to the new school year?
For configuration of the EWS agent click here
For rollover steps, click here

#3 Progress Report and Report Card Topics
Need to assign report cards to newly entered students? Subject or skills grades missing from a report card? Calculating attendance totals for the report card?
To assign a skills report card click here
To display the missing grades click here
To transfer attendance totals to the report card click here

#4 Teacher Portal Grades
Issues with Final Grade not calculating for the quarter? Need to unlock and recalculate grades?
To find out why, click here
For unlocking and recalculating grades click here

#5 PIMS Reports
Getting ready to export PIMS data?
To find out how to export PIMS data to your work station, click here
For answers to frequently asked PIMS questions click here

#6 Managing and Resetting Parent Portal Accounts
Do parents have questions about creating accounts? Are parents requesting password changes, or are they locked out of their accounts?
For creating parent accounts click here
For information on how to reset a parent login click here

#7 Extending Marking Period Dates
Teachers need some more time to enter grades? Want to extend the marking period for a single teacher?
For instructions on extending marking periods click here
Try configuring overrides by clicking here

#8 Teacher Portal: Copying Assignments
Need to copy assignments from last year for a new course section?
To copy assignments from one term/year to another click here
To Transfer Assignment and Assignment Grades click here
To learn how to Move and Combine sections without losing grades click here

#9 Notifying Parents via Biographical Mail Merge
Do you need to send out a mass notification to parents that report cards are being released?
To send it via the portals click here

#10 Discipline Mail Merge
Do you need to send out a mass notification to parents regarding student discipline?
To configure the discipline mail merge in Generations, click here

Still need to contact support? Try our new support form to submit a request.