The Answers You Need: The Top 10 Support Questions You Ask in June

#1 Compute and Store Averages
Final Grades not matching up? Need to have teachers re-compute averages?
For setup and operation of Compute and Store Final Averages in the Teacher Portal, click here.

#2 Everything Scheduling
Ready to start scheduling?
To view all of our knowledge base articles on scheduling click here.
To view all of our knowledge base articles on using the ASB click here.
Withdrawing Students from Course? Click here.

#3 Extending Attendance Dates
Are teachers unable to take attendance?
Check the Calendar session days here
Check marking period dates in the portal here

#4 Calculating GPA and Class Rank
Ready to start on this year’s transcripts? Class Rank missing from transcripts? Need to compute Class Rank for list building?
For Term GPA, click here.
For Career GPA, click here.
For Current Year GPA, click here.
Compute or Add Class Rank to transcripts by clicking here.
Clear Class Rank Field by clicking here.

#5 Calculating Term and Semester Averages
Time to Calculate Final, Quarter, or Semester one averages?
To Calculate Term and Semester Averages in MMS Generations, click here.

#6 Systems Administration: RDP Account Unlocks & Password Resets
Are user accounts locked? Do users need their passwords changed? We have some resources available that can help.
To unlock RDP accounts and change RDP account passwords from MMS Generations click here

#7 School Year Maintenance and Roll Over
Looking to start building the new school year early? Getting ready to start on next year’s schedules?
For Administrative Checklist for the New School Year, click here.
For a short video on setting up the new school year to schedule, click here.

#8 Everything Skills Report Card
Skills Grades missing or blank from the Skills Report Card? Need to transfer attendance totals for a student to the student report card? Unable to print skills report cards for new students?
To display the missing grades click here.
To transfer attendance totals to the report card click here.
To assign a skills report card to students enrolled after the start of school click here.

#9 Importing Student Pictures
Plan to import student pictures?
For MMS Online, click here.
For Self-Hosted, click here.

#10 PIMS and PVAAS
Getting ready to export PIMS data? Need help with PVAAS reporting?
To find out how to export PIMS data to your work station, click here
For answers to frequently asked PIMS questions click here
PVAAS Part 1 Preparing your PVAAS Data.
PVAAS Part 2 Create Update Teacher Assignments.
PVAAS Part 3 Create Update Teacher Student Responsibility.
PVAAS Part 4 Staff Student Subtest.

For more short videos on the above, try out our new video gallery.

Still need to contact support? Try our new support form to submit a request.